Every machine is factory-new, warrantied and traceable
This page is maintained by MowVanta LLC to answer the questions buyers ask before spending four figures online: where the equipment comes from, who honors the warranty, what happens if something arrives wrong, and how to reach a human. It is our own disclosure — not a third-party certification.
Brand names identify the equipment we resell. We are an independent retailer and are not owned by, or speaking on behalf of, any manufacturer.
What "authentic reseller" means here
Four specific, checkable commitments — not a badge.
Factory-new, sealed units
Every mower ships brand-new in the manufacturer's original crate or carton with its factory paperwork, keys and warranty card. We do not sell refurbished, open-box, customer-return or grey-market units, and we do not relabel equipment.
Stock is fulfilled from our OH · TX · GA · NV warehouse network inside the United States, so units are not drop-shipped from overseas.
Manufacturer warranty in your name
Full manufacturer warranty on every machine, honored through the brand's authorized service network.
Because the unit is new, the warranty starts on your delivery date and is serviceable at the brand's own authorized dealers — you are never dependent on us to get a covered repair approved.
Model numbers you can verify
Each product page lists the exact manufacturer model number and published specs. Cross-check it against the brand's own site before you order — if anything on our page doesn't match theirs, call us and we'll correct it.
Serial and model numbers on the machine you receive are yours to register directly with the manufacturer.
30-day recourse if it's wrong
30-day return window from delivery. None on unused, uninstalled equipment returned in original packaging.
MowVanta covers return freight on damaged or incorrect items; buyer-remorse returns are charged actual return freight.
How your order actually runs
1 · Payment
Payments are processed by Stripe. Card details are entered directly into Stripe's PCI-compliant form — MowVanta never sees or stores your card number.
2 · Freight
Mowers ship by LTL freight, curbside delivery, on a pallet. Orders leave the warehouse in 1–3 business days and typically arrive in 2–10 business days depending on distance.
3 · Delivery
You receive a tracking number by email as soon as your order leaves the warehouse, plus a call from the carrier to schedule delivery.
Talk to a person before you buy
The fastest way to confirm we're real is to call us and ask about the machine you're considering. A human answers during the hours below.
- Registered name
- MowVanta LLC
- Based in
- Austin, TX · United States
- Phone
- +1 (929) 520-5580
- contact@mowvanta.com
- Support hours
- Mon–Fri 9:00 AM – 6:00 PM CT · Sat 10:00 AM – 4:00 PM CT
Related reading: Returns & warranty · Shipping policy · Who we are